Identifying, analysing and responding appropriately to business risks and opportunities is vital to attaining Roche’s business objectives, protecting the interests of stakeholders and meeting legal requirements.
Risk Management is an integral part of the group’s business practice on all levels of the Roche group. Risk Management includes:
analysis and evaluation of risks,
the appropriate response,
tracking and reporting of risks to provide assurance regarding the achievement of objectives.
On Roche Group level this is formalised in the Group Risk Management Process, where Divisional and Group functions and business areas assess risks and develop plans for the most material ones identified. This happens in parallel to the development of the business plans.
A consolidated Group Risk Report is then discussed and approved together with the business plan by the Corporate Executive Committee and reviewed by the Board of Directors.
This process is overall supported by Group Risk Advisory, which is responsible for the necessary alignment, co-ordination and development of Group Risk Management. Continuous improvement is applied to the Group Risk Management Process through stakeholder feedback and maturity measurement, and when appropriate external reviews.
In addition, Group Risk Advisory is coordinating / consolidating various risk management activities across the organisation including training and risk awareness activities. Risk management trainings include customised trainings for line management and Risk Managers (including a mandatory online training). Further Risk Management trainings (virtual and classroom) are offered by Risk Advisory and are available to all employees. Additionally, upon request Risk Awareness workshops are conducted for functions and regions and Roche Affiliates can receive risk management training to establish their own Risk Management process. These activities also focus on identification and management of risks as well as opportunities.
Also under the lead of Group Risk Advisory, a Risk Forum was kicked off in 2014 to create a cross functional network to explore new ways to raise risk awareness across the organisation. This has evolved into a Risk & Opportunity Alliance (ROAD) which conducts innovation dialogues/workshops to address complex topics which have a cross functional/divisional significance.
We also implemented a risk management programme designed to systematically identify, assess, mitigate and adequately manage the risk of human rights violations. This risk management programme does not only apply to our operations, but likewise to our value chain and activities related to our business. We discuss and assess identified risks within the Corporate Sustainability Steering Committee. At the time being, the four identified top risks - including vulnerable groups such as patients, employees, suppliers and business partners – are Data Privacy, Safe workplace (incl. health risks), Working conditions (incl. child, forced or compulsory labour, harassment and discriminations) and Employee association. For further information, please visit our
Beside Group Risk Advisory many other 2nd lines of controls perform risk management activities and trainings (e.g. Healthcare Compliance, Medical Compliance, Safety, Health & Environment (SHE), Quality, Procurement, Pharma Global Technical Operations, etc.). In addition, many cross-functional risk activities occur within Roche, a few of which are described below as examples.
Financial Risk Management within the Group is governed by policies reviewed by the Board of Directors. Policy implementation and day-to-day Risk Management are carried out by the treasury functions and regular reporting on these risks is performed by the relevant accounting and controlling functions.
Crisis Management, where every subsidiary of the Group have established Emergency Management teams, with corresponding alarm and escalation procedures and authority to act quickly in the event of a crisis. Also, at Roche Group level there is a Roche Emergency Management Organisation and Support (REMOS), supporting Local Emergency Management when needed. These teams comprise operational line management with appropriate authority and they rehearse different crisis scenarios regularly.
A risk-based compliance management approach was developed in 2013 for one of the regional organisations to target compliance efforts to areas most at risk. A Compliance & Risk Management Office has been established to address specific risks in the procurement area.
Safety, Security, Health and Environmental risks are managed by Group SHE. A comprehensive bottom-up approach is used to identify and assess all SHE risks which are consolidated in a risk inventory and integrated into the Roche Group Risk Report.
Product Development continues to apply a consistent methodology for identification and management of risks that could impact achievement of development projects.
Digital Media Risk and opportunities continue to be monitored and managed by a cross-functional group.
A group wide Business Continuity Programme aims to further strengthen our business continuity management (BCM) to ensure that all sites respond effectively to catastrophic events and deliver a minimum, acceptable level of key products and services. The respective
We consider Sustainability in a broader context to include three elements: society, the environment and economy.
The Corporate Sustainability Steering Committee is responsible for assessing social, environmental and ethical trends, which is done through the ‘Business Sustainability Risk Assessment’ process. Each year, emerging trends (including associated risks and opportunities) are identified from internal and external sources and are reviewed by selected internal stakeholder groups and the top 5 business sustainability trends are approved by the Corporate Sustainability Steering Committee. These trends represent key areas where we would like to raise internal awareness so that the associated risks and opportunities can be considered as appropriate by our Roche Risk Managers in the respective Risk Assessment of their business unit. Since 2013 these Business Sustainability trends have been reported, first in the Roche Annual Report, now in the complementing part on the internet. This process continues to evolve and is reviewed by the Corporate Sustainability Steering Committee annually.
These top 5 business sustainability trends and associated risks and opportunities are also shared with the Group Risk Managers involved with the Group Risk Management Process where they are then considered and if relevant included within scope of respective risk assessments. Mitigation of these business sustainability risks and opportunities are done at the business unit and/or group level as part of the Group Risk Management Process.
The 5 business sustainability trends identified for 2021 are:
Technological Transformation: The accelerated technological transformation driven by the digital evolution increases the unpredictability of implications on new and existing markets as well as on business and working models.
Environmental Degradation and Climate Change: Change of climate, ecosystem collapse, which are attributed directly or indirectly to human activity, that alter availability, accessibility, affordability, quality and quantity of fresh water/food, other natural resources and change the composition of the global atmosphere, in addition to natural climate variability.
Healthcare Evolution: The Healthcare evolution develops towards a continuum of care approach, including prevention, detection, treatment and cure, offering a wider range of solutions (products and services).
Economical Instability: Debt crises and asset bubbles in large economies coupled with prolonged economic stagnation leading to bankruptcies and collapses of systemically important industries.
Societal Crises: Ineffective social models with limited economic and educational prospects are likely to lead to dissolution of societal solidarity and exacerbate mental health deterioration and youth disillusionment.
Using Healthcare Evolution and Societal Crises as examples you can see below how these are then developed into specific risks and opportunities at the level of the functions where specific mitigations are applied and managed.
Trend descriptor: The Healthcare evolution develops towards a continuum of care approach, including prevention, detection, treatment and cure, offering a wider range of solutions (products and services).
Development of Software-as-a-Service, mobile apps (for patients and HCPs), e.g mySugr app from Diabetes Care
Broaden cloud-based decision support
OneRoche integrated Personalised Healthcare (PHC) solution projects in selected countries
Increased collaboration between Pharma and Diagnostics in marketing new types of products
Accelerate delivery of patient-centric care through truly integrated diagnostics with clinical decision support, integrating imaging data for comprehensive patient diagnostic information for improved treatment decisions
Build cloud-enabled integration engine to support digital health ecosystems
Introduce NAVIFY Symptom Tracker (remote monitoring of COVID-19 symptoms)
This is Personalised Healthcare at Roche
Roche NAVIFY Decision Support Solutions
Roche's mySugr app to integrate with Novo Nordisk's smart insulin pens
Roche Risk Management Approach
Trend descriptor: Ineffective social models with limited economic and educational prospects are likely to lead to dissolution of societal solidarity and exacerbate mental health deterioration and youth disillusionment.
Safe workplace is a human right. Every site performs workplace health risk assessments and has mitigation plans
We recognise the importance of health & well-being of employees & provide various offerings to educate & support employees and their families, including Wellbeing weeks at all sites each year to promote awareness & education about healthy lifestyles, nutrition, emotional wellbeing
Flexible work arrangements help employees balance life & work (part-/flexi-time, flexi-retirement, job-sharing, working from home)
Parental leave for men & women, childcare facilities and other provisions help employees combine their career and family roles
Supporting employees & family members in need of care, providing free advisory (e.g. psychological stress support, help to locate residential places for family members) and family leave/unpaid care time
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Chief Compliance Officer
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